Elva - FAQ - What to do when Elva is behaving unexpectedly or not pairing

If your Sudio Elva is behaving unexpectedly, we recommend a factory reset to delete all settings and pairing data. Please follow the instructions below and pair Sudio Elva with your device again.

1. Remove/"Forget" Sudio Elva in the Bluetooth list of all devices that you have previously connected Elva to.
2. Turn off Bluetooth on your device entirely.
3. Press the buttons on each side at the same time, and hold for 5 seconds. (See image below)
4. The factory reset for your Sudio Elva is now complete, and you can pair it with your device again.