If your Sudio Elva is behaving unexpectedly, we recommend a factory reset to delete all settings and pairing data. Please follow the instructions below and pair Sudio Elva with your device again.
- Remove/"Forget" Sudio Elva in the Bluetooth list of all devices that you have previously connected Elva to.
- Turn off Bluetooth on your device entirely.
- Press the buttons on each side at the same time, and hold for 5 seconds. (See image below)
- The factory reset for your Sudio Elva is now complete, and you can pair it with your device again.