Ett - FAQ - What to do when Ett is behaving unexpectedly or not pairing

If your Ett is behaving unexpectedly or you are having difficulty pairing, follow the steps below to perform a factory reset.

1. Turn off Bluetooth on your device.
2. "Forget" the earphones in your Bluetooth settings on your device. Ett should no longer be synced. If you have connected Ett to multiple devices, forget Ett from all of the devices.
3. Put both the earbuds back into the case.
4. Lift the left earbud out of the case, press the button on the left earbud 8 times, then leave it out of the case.
5. Now lift out the right earbud and press the button on the right earbud 8 times.
6. Both earbuds should now be flashing red and white quickly. If not, repeat steps 3-5.
7. Press both buttons twice at the same time. 
8. Put the earphones back in the case and wait for 30 seconds.
9. Sudio Ett is now reset. Follow the pairing instructions to pair it to your device.