Rem - User guide - Connectivity & Pairing

Sudio Rem enters pairing mode immediately when opening the lid on the charging case. When pairing Rem for the first time, you hear 🔈 Ready to pair, find your Sudio product in the Bluetooth list of your device.

⚠️  Sudio Rem is delivered with a protective film covering the charging connectors between the earbuds and charging case. The film needs to be removed in order for the earbuds to power on.

Pairing Rem with a device

1. Remove the Rem earbuds from the charging case and fit them inside your ears.
2. Go into the Bluetooth settings on your device. The Rem earbud LED lights are flashing white and orange while scanning for available devices. 
   • For iOS (iPhone), go to the Settings app and select Bluetooth.
   • For Android, go to the Settings app, then select Connections followed by Bluetooth.
   • For Windows 10, click on the Start button, select Settings followed by Devices, and then Bluetooth and other devices.
   • For macOS, go to the System Preferences app and select Bluetooth.
3. Locate and select Sudio Rem in the Bluetooth list on your device.
4. When paired you will hear the audio feedback 🔈 Connected.

If Rem has previously been paired with your preferred device, simply remove the earbuds from the charging case and they will automatically connect, so long as Bluetooth is activated on the device and Rem has not been paired with a different device more recently. 

Device compatibility

Rem uses Bluetooth version 6.0 which is compatible with a wide range of Bluetooth devices. The paired device does not need to be the same version, but similar versions are more likely to maintain a strong connection. 

Signal interference

Some wireless devices may interfere with each others' signals, such as WiFi-routers, smartwatches, other Bluetooth devices, etc. If they operate within the same frequency, you may experience interference such as dropped sound and glitching. The easiest way to locate the cause of interference is by maintaining one connection between devices at the same time or take your Rem and connected device outdoors to see if the interference clears.

Rem can be up to a maximum of 10 meters (32 ft) from the paired device, but the connection may break if they are blocked by walls or similar objects. 

Pairing with multiple devices

Rem can remember up to 10 devices and will pair automatically with the last used device. In most cases, you can switch between devices by selecting Sudio Rem in the Bluetooth list which pairs it with that device instead. However, some devices require Rem to be disconnected from the previous device entirely before they can be paired. It’s not possible to keep Rem connected to several devices at the same time, such as a laptop and smartphone simultaneously.