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Nio - User guide - Connectivity & Pairing


 Pairing Nio with a device


  1. Remove the Nio earbuds from the charging case and fit them inside your ears.
  2. Go into the Bluetooth settings on your device. The Nio earbud LED lights are flashing white and red while scanning for available devices. 
    • For iOS (iPhone), go to the Settings app and select Bluetooth.
    • For Android, go to the Settings app, then select Connections followed by Bluetooth.
    • For Windows 10, click on the Start button, select Settings followed by Devices, and then Bluetooth and other devices.
    • For macOS, go to the System Preferences app and select Bluetooth.
  3. Locate and select Sudio Nio in the Bluetooth list on your device.
  4. When paired you will hear the audio feedback 🔈 Pairing Successful.

If you would like to use only one of the earbuds, you can do so by just taking out the one you want to use from the charging case.

If Nio has previously been paired with your preferred device, simply remove the earbuds from the charging case and they will automatically connect, so long as Bluetooth is activated on the device and Nio has not been paired with a different device more recently. 

Sudio Nio will automatically turn on when you lift out the earbuds of the charging case, and it will turn off when you put them back in the case. You can also turn them off by pressing the touch button for 6 seconds until you hear "power off”.
In order to turn them on, put them back in the charging case and simply take them out of the charging case.

Device compatibility

Nio uses Bluetooth version 5.0 which is compatible with a wide range of Bluetooth devices. The paired device does not need to be the same version, but similar versions are more likely to maintain a strong connection. 

Signal interference

Some wireless devices may interfere with each others' signals, such as WiFi-routers, smartwatches, other Bluetooth devices, etc. If they operate within the same frequency, you may experience interference such as dropped sound and glitching. The easiest way to locate the cause of interference is by maintaining one connection between devices at the same time or take your Nio and connected device outdoors to see if the interference clears.

Nio can be up to a maximum of 10 meters (32 ft) from the paired device, but the connection may break if they are blocked by walls or similar objects. 

Pairing with multiple devices

Nio can remember up to 8 paired devices, which means that you don't have to follow the pairing step every time you switch between devices. When Nio is turned on, it will automatically connect to the device most recently connected.

If you want to reconnect to one of your previously paired devices, please disconnect Sudio Nio first from the device you are currently using, and click "Sudio Nio" in the list of the next device you want to connect.

Sudio Nio supports multi-pairing, but you can only play audio from one device at a time. (Multi-point connection is not supported.)

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