A2 - User guide - Factory reset

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If A2 starts behaving unexpectedly, or if you wish to remove the connection between A2 and the connected device, you can perform a factory reset to restore your Sudio A2 to its original settings. This will reset the connection between your paired devices, as well as the connection between the two earbuds.

  1. Take the earbuds out of the charging case.
  2. Press and hold both touch points of the earbuds for 6 seconds until you hear Power Off, then continue pressing for 2-3 seconds more.
  3. Place the earbuds back in the case and close the lid and allow 3 minutes before using the earphones again.

When you hear 🔈 Ready to pair, find your Sudio product in the Bluetooth list of your device, proceed to pair them with your Bluetooth device.

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