How to contact us for order/product support

You are always welcome to contact Sudio's Service Center regarding any enquiry.

When you contact us, please make sure the below information are included in your request or email to us:

  1. Your product model
  2. Your order number if you purchased via or your receipt/screenshot showing the purchasing date and item name (if you purchased from a store or other websites).
  3. Description of the issue you are experiencing with your Sudio product.

You can click here to submit a request to our customer service.

You can also chat with us through the Support-widget on, and via Facebook and Instagram.

What will happen after sending us an enquiry or an email?

Our Service Center team is eager to assist! We will respond to your email within 1-2 business days (Monday-Friday).

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